New Warranty Policy effective as of 2/1/2021: Bulletin #21.3SP
Products sold prior to 2/1/21 carry original warranty from the date of installation.
All warranties begin on the date of installation and apply only to the original owner of the equipment.
All equipment must be registered via the Product Registration portal on the SpacePak webiste.
For full details download: SpacePak Warranty Statement
A licensed contractor or distributor will need to speak with Technical Service first for troubleshooting and to obtain a call log number.
Technical Service call (413) 564-5530 or email firstname.lastname@example.org
SpacePak Air-to-Water Heat Pumps (Inverter Series Only*)
*For any Solstice Heat Pump equipment that is non-inverter, please refer to warranty located in the equipment original installation manual.
SpacePak Small Duct High Velocity, Hydronic Fan Coils and Associated Equipment
SpacePak Buffer Tanks
Please email email@example.com with additioal questions.